Terms of service

Effective November 3, 2026. Beta version, written to be read.

The deal

Heartbeat provides game analytics. You send us telemetry from games you have the right to instrument; we show you dashboards about them. The free plan is free. Paid plans, when they launch, bill monthly and cancel any time.

Your side

• Only instrument games you own or have permission to instrument.
• Follow your platform's rules (Roblox, Steam, or wherever you ship). Heartbeat is designed to comply with platform policies on player data, but your game's compliance is your responsibility.
• Do not send us data the API is designed to reject: names, emails, or anything beyond gameplay telemetry keyed to numeric platform ids.
• Do not abuse the service: no attempting to access other accounts' data, no deliberately flooding ingest beyond documented limits.

Our side

• Your data is yours. We process it to show you your dashboards and for nothing else.
• We aim for high availability but the beta comes with no uptime guarantee. The architecture is built so ingest outages lose little: batches retry, and losses are detected and displayed rather than hidden.
• We can suspend accounts that abuse the service or break these terms, and we will say why.

The honest disclaimers

Heartbeat is provided as is, during a beta, without warranties. We are not liable for decisions made on analytics data; the whole product is built to tell you how trustworthy each number is, and acting on it is your call. Our total liability is capped at what you paid us in the last 12 months.

Changes and contact

We will announce material changes on the changelog before they take effect. Questions: hello@gameheartbeat.dev.